HIPAA Notice of Privacy Practices

Vitalway is a wellness technology and membership company, not a healthcare provider. Your care is provided by independent, licensed healthcare providers, and your medical information is held by your provider, the pharmacy, and our technology platform provider.

Your provider's Notice of Privacy Practices explains how your medical information may be used and disclosed and how you can get access to it. You will see it during intake, before you submit any health information, and you can view it again in your patient account at any time.

Requests about your medical records go to your provider. If you're not sure where to send a request, email vitalcustomersupport@vitalwayhealth.com and we will help route it.

For how Vitalway itself handles information, see our Privacy Policy.