Accessibility Statement
Last updated: June 1, 2025
VitalWay Health is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply the relevant accessibility standards.
Conformance Status
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible to people with disabilities. Conformance with these guidelines will help make the web more user-friendly for everyone.
Technical Specifications
VitalWay Health relies on the following technologies for conformance with the accessibility standard of the website:
- HTML5 semantic elements
- WAI-ARIA roles and attributes
- CSS and JavaScript
Known Limitations
We are actively working to improve accessibility across our platform. Known limitations include:
- Some PDF documents may not be fully accessible to screen readers.
- Complex health intake forms are being enhanced with improved ARIA labels.
- Video content, when added, will include captions and audio descriptions.
Accessibility Features
- Keyboard navigable throughout
- Sufficient color contrast ratios (minimum 4.5:1 for body text)
- Descriptive link text and form labels
- Focus indicators visible on all interactive elements
- Skip navigation links
- Responsive design for mobile and tablet
- Text can be resized up to 200% without loss of content
Feedback and Contact
We welcome your feedback on the accessibility of VitalWay Health. If you experience any accessibility barriers, please contact us:
- Email: accessibility@vitalwayhealth.com
- Contact form: /contact
We try to respond to accessibility feedback within 2 business days.
Formal Complaints
If you are not satisfied with our response, you may contact the U.S. Department of Justice, Civil Rights Division for assistance.